How far in advance should I reserve my ride?

How do I book a ride?

Can I book a ride if I use a power chair or scooter?

How do I book a return ride or rides with multiple stops?

Can I ride with a friend, family member, or caregiver? Is there an added cost?

Can I book a ride for multiple wheelchair users?

What is BriteLift's service area?

Can I request a specific driver or vehicle?

What types of equipment are available for my ride?

Do the vehicles come equipped with a lift or ramp?

Can larger groups be accommodated?

Do you only coordinate services for medical appointments?

How will I get into and out of the vehicle?

Can the driver help me through the door of my destination?

Can I see my assigned vehicle's location and estimated arrival time before pickup?

What happens if I’m not ready when my assigned vehicle arrives?

What if I left something in the vehicle?

What payment methods are accepted? Does BriteLift accept insurance?

What if I need to cancel my booking?

How do I enroll in the BriteLift rewards program?

How can I redeem reward points?

What is digital ride credit?

How can I check my rewards points balance?

How do I earn reward points?

Do you work with corporate accounts?

How do I view invoices for my account?